Last updated: March 4, 2026 · Governing law: Province of British Columbia, Canada
Sportster Inc. (“Sportster,” “we,” “us,” or “our”) is a federally incorporated company registered in British Columbia, Canada. We operate an online marketplace (“Platform”) that connects sports venue operators (“Venue Operators”) with end users (“Players”) for the purpose of booking sports facilities and organizing recreational activities.
Sportster is a marketplace intermediary. We are not a venue operator, and we are not responsible for the condition, safety, or operations of any venue listed on the Platform.
By creating an account or using the Platform, you agree to these Terms of Service and our Privacy Policy. If you do not agree, you must not use the Platform. These terms apply to all users — Players, Venue Operators, and platform administrators.
You must provide accurate, current, and complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials. You must be at least 19 years of age to create an account independently, or have verifiable parental/guardian consent if you are between 13 and 18.
You may use the Platform only for lawful purposes. Prohibited activities include:
All payments are processed by Stripe, Inc. Sportster does not store payment card information. When you make a booking, you agree to pay the listed price plus any applicable taxes. Sportster charges a platform fee (currently 10% of the booking amount, subject to change) which is disclosed prior to payment.
Prices displayed are inclusive of applicable Canadian Goods and Services Tax (GST) where applicable. Sportster may be required to collect and remit GST on platform service fees.
Venue Operators who accept bookings through Sportster must connect a Stripe Express account. Stripe Express is a payment account created through Sportster's integration with Stripe, Inc. (“Stripe”) under the Stripe Connected Account Agreement.
Important disclosures about Stripe Express accounts:
Upon account termination or suspension: If your Sportster account is terminated or suspended, Stripe will process any remaining payouts (for bookings already completed) within 7 business days of the final booking payout date, subject to Stripe's standard payout schedule and any active refund or chargeback holds. You will retain access to your Express dashboard via a one-time login link which we will send to your registered email within 3 business days of termination, so you can download your payout history and tax documents.
Cancellation policies are set by individual Venue Operators and are displayed prior to booking. Sportster's platform fee is generally non-refundable unless the cancellation is due to a Venue Operator error or force majeure. Refund disputes are handled through Sportster's dispute resolution process described in Section 9.
Venue Operators are independent third parties. They are responsible for:
Sportster makes no warranty regarding the accuracy of venue listings or the safety of any venue. Your use of a venue is at your own risk, subject to the liability waiver in your booking confirmation.
To the maximum extent permitted by law, Sportster shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Platform or any venue booked through it. Sportster's total liability for any claim shall not exceed the amount you paid for the booking giving rise to the claim.
Nothing in these terms limits liability for fraud, death, or personal injury caused by our negligence, or any liability that cannot be excluded by law.
We do not require mandatory arbitration. If you have a dispute with Sportster, you may:
This dispute resolution clause complies with the BC Business Practices and Consumer Protection Act (BPCPA) 2025 amendments, which prohibit mandatory arbitration clauses in consumer contracts.
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. You consent to the exclusive jurisdiction of the courts of British Columbia for any dispute arising under these Terms.
Our collection and use of your personal information is governed by our Privacy Policy, which forms part of these Terms.
We may update these Terms from time to time. We will notify you of material changes by email or prominent notice on the Platform. Your continued use after notice constitutes acceptance of the updated Terms.
Sportster Inc.
Email: support@sportsters.ca
Website: sportsters.ca